Frequently asked questions
Shipping
We dispatch orders as quickly as possible. Delivery times and costs are shown at checkout and depend on your location and the items in your basket.
Returns
Changed your mind? Returns are accepted within the return window shown in our policy. Items should be unused and in original packaging where possible.
Sizing and fit
Check the product measurements before ordering. For curtains, measure your rail/rod width and choose the drop that suits your room.
No-drill options
Some fixings are designed for no-drill setups. Always follow the weight guidance and surface requirements listed on the product.
Care and maintenance
Care varies by fabric and finish. Follow the label instructions for washing, wiping, or spot-cleaning to keep everything looking fresh.